Shipping policy

At NV Active, we use a reliable outsourced courier company to deliver your package to main areas locally and most outlying areas. We utilize road freight, while international deliveries are unavailable at the moment. Delivery times are typically between 4-7 business days for local deliveries. 

For orders paid via bank deposit, we will release the order once our accounts department confirms that the funds have been received. If the funds do not reflect in our account within 7 days, the order will be cancelled. You will be notified via email when your package has been shipped from our NV Active warehouse.

Please note that we do not ship on Saturdays, Sundays, or public holidays. While we make every effort to ensure your order is delivered on time, there are conditions beyond our control, such as severe weather or service interruptions, that may affect delivery times. Additionally, NV Active does not track packages once they leave our office unless specifically requested by the client.